Refund & Return Policy

Our return policy is 48hr, which means you have 48 hours (2) days after receiving your item to request an exchange of an item. 

In order for your item be eligible for an exchange, it must be in the same condition that its received, unwashed, unworn or unused, with tags, no perfume smell and in its original packaging. 
Lingerie's and Bodysuits are not eligible for exchange 

Upon receiving your item, please inspect it, if it is incorrect color, size, or any damages. If there is an issue, please share a picture of the item immediately after, so that we can evaluate the issue and make it right. 

To return your product, you should mail your product to; 

Renae Dacosta 
Montego Bay P.O. #1 
St. James 

Rozes Kollectionz does not Honor Refunds. We will exchange all eligible returns for STORE CREDIT ONLY. 
Please note: 

All sale items whether by coupon codes/promotions, gift cards, or standard markdowns are considered as Final Sales and are not eligible for return.  


Depending on where you live, the time it may take for your exchanged product to reach you may vary.